1. SHIPPING POLICY

For the shipping charges, we will ship all orders using the US Postal Service’s Priority Mail.

The charge for shipping each order will be $5.50, and we will offer free shipping on all orders over $100.00.

 

  1. RETURN POLICY

Texas CPAP Supply will accept returns on any unopened product within 30 days or the original ship date.  A 15% restocking fee will be charged for all returned items and subtracted from the original cost of the product.  Shipping fees are not refundable. Please note that any product that has been opened cannot be returned. All products must be issued a RA# prior to returning them.

Texas CPAP Supply will accept returns for manufacturing defects.  Please contact us prior to returning any defective items, so that we may contact the manufacturer for instructions.  Shipping cost are not covered by manufacturer’s warranties, and are the responsibility of the customer.

No credits or refunds will be issued until we have received the returned products and have had the opportunity to examine them.

Contact us for an RA#, (830) 626-0085

Return shipment address:

Texas CPAP Supply
attn: Returns Dept.
1860 S. Seguin Ave, B1
New Braunfels, TX 78130

 

  1. RESMED POLICY

ResMed products can only be sold to end users residing in the U.S. and not to other third parties or businesses.

All products purchased come with a manufacturer’s standard warranty.

All services provided, including the advertisement, ordering, sale, delivery, instruction, and set up of the products are performed solely by https://www.texascpapsupply.com and independently of the manufacturer.

 

  1. PRIVACY POLICY

What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site.
Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience
(your information helps us to better respond to your individual needs)

2. To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

3. To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

4. To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

5. To administer a contest, promotion, survey or other site feature